| Goholi
™ User Agreement and Terms and Conditions 1st January 2009 to 31st March
2010 Seasons Goholi
Pty Ltd Australian Business Number: 117 423 024 Postal Address: GPO Box
380, Darwin, Northern Territory, Australia 0801 Email:
goholi@bigpond.com
Full summary of the Terms & Conditions At
Goholi Pty Ltd we display the full summary of the Terms & Conditions. In these
terms and conditions to the best of our ability we have not linked out, generalized,
mineralized our terms to look more appeasingly acceptable or hidden clauses. Goholi
Pty Ltd an Australian registered company No. 117 423 024 incorporating their group
of web sites including www.goholi.com and www.goholi.com.au act as a booking agent
for the customer/client (you). Goholi
Pty Ltd is a licensed travel agent based in Northern Territory Australia with
the Licence No. NT147 providing
a online facility where the customer/client can compare the multiple choices that
are provided by well knowntour operating companies called suppliers/vehicle operators
in Australia. The customer/client can make an assessment of which tour best suits
their requirements, specification,and budget. Contract/Agreement:
The contract is between Goholi P/L (Incorporating it's website including www.goholi.com)
- either operator or agent - and any person (client) travelling or intending to
travel on an itinerary or tour supplied. This agreement shall be interpreted in
accordance with the law of the Northern Territory in the Commonwealth of Australia.
The actions, claims, demands or suits arising out of this agreement shall be exclusively
justifiable in the courts of the said territory. Goholi
P/L has the sole authority to vary
or omit any of these terms. Quotations:
All quotations are subject to availability of services quoted and are not guaranteed
until the booking amount as per the clients quote is received, booking is confirmed
and Goholi P/L receives the clients signed ticket confirmation form. Some quotations
will have validity dates on them and if a booking amount as per the clients quote
is not received by that expiry date then the quotation will automatically cancel
without notification to you. Bookings:
To secure a booking, Goholi P/L requires a completed Booking Form or e-mail, or
fax sent by the client, or the parent/legal guardian (if the client is under 18
years), and payment details (name on card, credit card number, expiry date). A
booking is valid when Goholi P/L confirms acceptance and receives the clients
signed returned confirmation in writing. Goholi P/L and
the tour company reserves the right to decline any booking at their discretion.
Booking
Amounts: Deposits or Full Payment: A deposit or full amount to Goholi P/L
and/or the supplier will be required to confirm any booking, the client will be
notified in the quote of payment details. Booking Amounts: Deposits or full payment
conditions for certain products may vary and we will advise you in writing of
these conditions at the time of quotation. Final
Payment: If a deposit is required only at the time of booking then usually
Final payment is normally made 35 days prior to travel or the date of travel (Again
the client will be notified of these details in their quote and ticket). No vouchers
will be issued until final payment is received. Final payment conditions for certain
products may vary and we will advise you in writing of these conditions at the
time of quotation. In the case of non-payment of the balance by the due date,
Goholi P/L will treat the booking as cancelled unless the client communicates
to the contrary. Some operators will request the balance of payment at different
dates prior to travel. If this is the case, Goholi P/L will advise you as soon
as this is known. Prices:
All prices will be quoted in Australian Dollars for Australian services. Please
use a currency converter to check the cost. All prices include Australia Goods
and Services Tax of 10%. Cancellations:
Must be in writing and can either be per email, facsimile, or by letter. No cancellation
will be accepted unless received in writing and received by us directly from you.
The date that we receive the cancellation notice is the date that it is deemed
cancelled. Cancellation
Fees: The deposit less $75 administration costs will be carried forward towards
future booking deposit made by Goholi P/L (this is at the sole discretion of Goholi
P/L ) if cancellation is made more than 30 days prior to travel. Deposit will
be held for 6 months from date of cancellation.
Each suppler varies in their terms and conditions. We supply you the client with
the correct terms of the supplier when we quote your enquiry or ticket your booking
based on the relevant suppllier. It is part of the booking requirements that you
read, understand and accept the suppliers terms and conditions. Cancellation
Policy: Goholi P/L will charge a minimum cancellation fee of AUD$20.00 to
cover banking and administration costs. Cancellation conditions for certain products
will vary. As part of the Goholi P/L terms normally 15%-25% being part booking
amount is non-refundable as well as the suppliers terms policy up to the Gross
Tour Price (The 15% will be considered as credit towards to a future booking made
by Goholi P/L). Passengers should confirm prior to booking if they have any questions.
Refunds will not be made for bookings cancelled due to inclement weather. Suppliers
will impose their own cancellation conditions as well. We strongly recommend that
you take out travel and sickness insurance, including cancellation insurance for
all reasons! If you cancel a reservation or a refund for any other reason is credited
to you any 1.5% merchant fee taken by Goholi P/L will not be credited as we have
been advised by our merchant facility this is not refunded by the credit card
companies. Goholi
P/Lstrongly recommends that travellers have a insurance
policy that includes cancellation, bad weather, unforeseen travel interruptions
and family emergancies. Concerns:
In the event that a client has a complaint about any of the travel arrangements,
they must advise the relevant supplier at the time and inform Goholi P/L in writing.
This will assist settlement of any grievance or complaint. Any disputes over the
itinerary changes, quality, cancellation or class of tour or accommodation booked
not available and condition of the product is between the client and the product
supplier and as such, Goholi P/L cannot
be held liable for any problem with the product supplied. Amendments:
All tickets requiring ammmendments to names, dates, vehicle clauses, rates
or any ammendment which involves the ticket have an automatic $75 fee per amendment
by the agent. This fee may be waived by agent Goholi P/L and is at the
sole discretion of the agent Goholi P/L. Once
The Tour Commences : Once the tour commences the suppliers and agents Terms
and Conditions contain still apply in full. Should there be any amendment such
as shorten, cancel or change any part of the tour once the hire has commenced,
the passenger will have to deal directly with the tour company and not Goholi
P/L, though Goholi
P/L will assist to provide some general information
and help as much as possible. Any decision made will be between you and the tour
company. Injuries
and losses: Goholi P/L accepts no liability for personal injuries and losses.
Choosing
a trip: It is the client's responsibility to choose a trip within their capabilities. Liability:
Goholi P/Laccepts no liability for any action or activity undertaken by the
client arranged independently or Goholi P/L while on holiday. Goholi P/Lshall
not be liable to compensate clients for associated expenses incurred as a result
of their booking. No refund will be made for any unused services that are included
in the price. Goholi P/L accepts no responsibility
for any loss or damage to personal belongings or luggage or for any injury or
loss of any type whilst on tour or arising from the use of third party suppliers
services, such as camel ride services, accommodation, restaurants or local tour
operators. cannot be held responsible for passenger's failure to re-join tours
where the company's instructions have not been adhered to. Accordingly, all costs
incurred by passengers as a result will be at own expense. o
Force Majeure: Goholi P/L including it's websites including www.goholi.com
shall not be liable hereunder by reason of any failure or delay in the performance
of its obligations hereunder on account of strikes, shortages, riots, insurrection,
fires, flood, storm, explosions, acts of God, was, governmental action, terrorism,
terrorism warnings, labor (labour) conditions, airline cancellations, earthquakes,
material shortages, or any other cause beyond the reasonable control of such party.
Seasonal and cultural
conditions: Kakadu National Park, Uluru (Ayers Rock), The Olgas are 'Subject
to seasonal and cultural conditions and national park requirement'. Rates
and Conditions: Quoted in our brochures and/or documentation are subject to
change without notice. Disclaimer:
Illustrations and text in any of our brochures/documentation/web page are representations
only of the product depicted. Variances in actual products offered could occur
due to modifications and/or upgrades to the product design. Some photo's offered
are o describe the area and the tour may not actually visit that destination.
Please read your itinerary for clarification. Security
This site has security measures in place to protect the loss, misuse and alteration
of the information under our control.
When we collect personal information reasonable steps are taken to keep that
information secure and to protect that information from misuse or loss and from
unauthorized access, modification or disclosure. Please note however that total
security of data transmission over the internet cannot be guaranteed as being
completely secure. Hence, we cannot guarantee and we do not warrant the security
of information transmitted to us over the internet and you acknowledge that you
do so at your own risk. What
About Our Advertisers and Business Partners? This Privacy Policy only
relates to our sites. You should be aware that we are not responsible for the
practices of our advertisers or business partners. Our site may contain links
to other sites. You should check their privacy policies before providing personally
identifiable information to them or any other third party. Disclaimers
While every
effort has been made to provide the most accurate information we advise that Information
on this web site may contain technical inaccuracies or typographical errors. Goholi
P/L may at any time and without notice make
improvements and/or changes in the products and/or the programs described in this
information. Goholi P/L
makes no representations in any way about any other web sites which you may access
through this this web site or our sube sites. When
you access a another website via a Goholi
P/L web site, please understand that it is
independent from Goholi P/L,
and that Goholi P/L
has no control over the content on that web site. In addition, a link to a non-Goholi
P/L web site does not mean that Goholi
P/L endorses or accepts any responsibility
for the content, or the use, of such web site. In
no such way or event will Goholi
P/L liable for any direct, indirect, special
or other consequuential damage or damages for any use of this website or web sites
belonging to Goholi P/L
Group or any use of hyperlinked websites including, without any such limitation,
of any profits, business interruption, loss of programs or other data on your
information handling and management system or furthermore otherwise. This is even
if we are expressly advised of the possibility of such sitituations of damages
should they occur. Any maps featured
in this website and distances suggested areor may not be to scale and should be
used as a guide only. Can
We Change This Policy? In order to reflect the fact that our business is growing
constantly, we reserve the right to change this policy at any time. We will notify
site users of any changes to the Privacy Policy. Amended
and Updated Date: 01.01.2009 Time: 3.33PM |